Resources Shared During Making Sense of IP Claims: Your Top Questions Answered

Note: This post below has been updated on 27 October 2025.

1. Article – Learn about Our Transparent Practices

https://havend.com/transparent-practices/

2. Download our complimentary eBooks

https://havend.com/publications/

3. Video – 1M65 Interview with CEO Eddy Cheong and Group CEO Christopher Tan 

https://youtu.be/Su8fAoaveCs?si=s6VRdQGiGy_QejwY

4. Article – Learn more about what an Integrated Shield Plan is

https://www.moh.gov.sg/managing-expenses/schemes-and-subsidies/integrated-shield-plans/about-integrated-shield-plans/

5. Video – Insurance Claim Guide: Most Asked Medical Claim Questions You Need to Know

https://www.youtube.com/watch?v=mOIL_lao3f4&t=810s

6. Video – What your IP Shield Plan covers?

https://youtu.be/bRnyeO5Vkg0?si=Ulo6t0jGffmhgoqo

7. IG Reel- If you have an Integrated Shield Plan, do you still need MediShield Life?

https://www.instagram.com/reel/DL41MsvoUaB/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

8. Video – Integrated Shield Premiums are Skyrocketing! Should you consider Downgrading your Rider?

https://www.youtube.com/watch?v=dpQymg45bFE&t=3s

9. IG Reel – What is a Deductible?

https://www.instagram.com/havendsg/reel/DPTwUIdkUqF/

10. IG Reel – What is a Co-Insurance?

https://www.instagram.com/havendsg/reel/DPd_x3aET9i/

11. IG Reel – What is a Co-Payment?

https://www.instagram.com/havendsg/reel/DPq3tgFEfx3/

12. IG Reel – What is a Letter of Guarantee (LOG)?

https://www.instagram.com/havendsg/reel/DQEnnlzkdYH/

13. IG Reel – Why does my Integrated Shield Plan feel so complicated?!

Integrated Shield Plan so complicated?! https://www.instagram.com/havendsg/reel/DPG0iRFErWJ/

14. Video – Did you know that ‘Your Integrated Shield Plan Could Cost You Close to $1M!’? Featuring our CEO Eddy Cheong

Short Video: https://youtu.be/swrjwKrJnDE?si=-q-PhKVdpEzv8rX8
Full video: https://www.youtube.com/watch?v=r-nlZvsQ6BI

15. IG Reel – ‘What Is the Difference and Benefit Choosing Between Panel & Non-panel Doctors?’

https://youtu.be/BLG1DktCJJ0?si=8YxAOLpM9lpLRPtf

16. Article – Ascertain how much Medisave can be used for hospitalisation

https://www.cpf.gov.sg/member/healthcare-financing/using-your-medisave-savings/using-medisave-for-hospitalisation

17. Article – MediShield Life Deductibles

If you’d like to check out the MediShield Life deductibles, you can find the details here: https://www.cpf.gov.sg/service/article/what-is-the-medishield-life-deductible

18. Article – Comparing the different Integrated Shield Plans – including benefits, premiums, claim processing time, and whether Letter-of-Guarantee (LOG) or pre-authorisation is available

https://www.moh.gov.sg/managing-expenses/schemes-and-subsidies/integrated-shield-plans/comparision-of-integrated-shield-plans/

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