Career - Havend

Careers

Havend is a new startup specialising in insurance planning, with a rich heritage of providing professional financial advice, where clients’ interest comes first. We are looking for self-driven and passionate individuals to join us as salaried Insurance Specialists to revolutionise how insurance advice is given in Singapore. If you have a strong desire to drive this unique organisation together with us, we invite you to write to us at [email protected]

Available Roles

Insurance Specialist

As an Insurance Specialist, you will be playing a critical role in providing sound, unbiased and holistic insurance advice to our clients to empower them to navigate their life journeys with confidence.

Responsibilities

Delivering excellent client experience throughout the advisory journey
Understanding and assessing clients’ needs for protection
Developing and implementing insurance solutions for clients
Developing long-term client engagement
Assisting in claims and policy servicing

Requirements

To be successful in this position, you will be someone who:

Enjoys financial planning work as well as interactions with clients
Possess a good understanding of insurance products and services
Is driven, tenacious and possesses a strong sense of work ethics
Is a licensed financial adviser or on track to getting one
Has good interpersonal & communication skills
Has a diploma or bachelor’s degree in any discipline
Prior working experience in a similar role is advantageous

Experience Specialist

As an Experience Specialist, you will play a vital role in delivering outstanding and memorable client experiences, ensuring their journeys with us are seamless, engaging, and truly exceptional.

Responsibilities

Provide an excellent client experience at initial contact and act as a liaison between them and the Insurance Specialists
Ensure smooth transition from initial contact to formal insurance advisory services, which includes assisting in fact-finding and scheduling
Articulate insurance concepts in a clear manner, tailoring communication to the client’s level of understanding and financial literacy
Nurture leads and address clients’ inquiries in a timely and professional manner
Work closely with Insurance Specialists and Operations to provide holistic support in insurance advisory process
Support in insurance policy servicing
Ensure timely follow-up and service delivery
Liaise with insurers pertaining to client’s policy administration
Support other duties as assigned

Requirements

To be successful in this position, you will be someone who:

Is passionate about client experience and solving clients’ concerns
Possesses a good understanding of insurance products and services is preferred
Is driven, tenacious and possesses a strong sense of work ethics
Has excellent interpersonal & communication skills to listen and talk to clients
Has a diploma in any discipline
Prior working experience in a similar role is advantageous

We would love to have you on our team.

Email your cover letter and resume to us at [email protected]. Please note that only shortlisted candidates will be notified. Can’t find a role suited for you in our available positions? Do write to us about how you can contribute to Havend at [email protected].